Disconnection Handling
Disconnection Handling
Section titled “Disconnection Handling”What happens when connections drop.
Automatic Recovery
Section titled “Automatic Recovery”BuzzTrail handles disconnections:
- Auto-reconnect attempts
- Session restoration
- Minimal disruption
What Guests See
Section titled “What Guests See”Brief Disconnection
Section titled “Brief Disconnection”- “Reconnecting” message
- Usually resolves quickly
- Conversation continues
Extended Issues
Section titled “Extended Issues”- Clear error message
- Option to refresh
- Support contact shown
Your Dashboard
Section titled “Your Dashboard”During disconnections:
- Status shows “Reconnecting”
- Timeline shows gap
- Transcript resumes on reconnect
Preventing Disconnections
Section titled “Preventing Disconnections”For Best Results
Section titled “For Best Results”- Stable internet connection
- Modern browser (Chrome, Firefox, Safari)
- Avoid VPNs that block video
If Issues Persist
Section titled “If Issues Persist”- Check network stability
- Try different network
- Contact hello@buzztrail.ai for help
Questions? Contact hello@buzztrail.ai for assistance.