Skip to content

Deleting a Conversation

You can remove a past conversation from your account when you no longer need it.

Deleting a conversation permanently removes:

  • The conversation entry from your Past list
  • Its transcript
  • Its recording

This action cannot be undone.

  1. Open the Conversations page and find the conversation in your Past list.
  2. Open the conversation, then choose to delete it.
  3. Confirm when prompted.

Since deletion is permanent, take a moment first to:

  • Download or copy anything you want to keep from the transcript.
  • Make sure no one else on your team still needs the conversation.

For more on reviewing transcripts before removing them, see Transcripts.


Questions? Contact hello@buzztrail.ai for assistance.