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Agent Status

Understand AI avatar status indicators.

Green indicator shows:

  • Avatar is active
  • Ready to converse
  • All systems working

Brief pause while:

  • Processing response
  • Formulating answer
  • Natural conversation pace

Indicator shows when:

  • Avatar is talking
  • Audio is playing
  • Mouth animation active

Shows when:

  • Waiting for guest
  • Processing speech
  • Ready for input

Yellow indicator means:

  • Temporary disruption
  • Auto-reconnect in progress
  • Usually resolves quickly

Red indicator means:

  • Connection lost
  • Meeting may have ended
  • Refresh might help

If the AI avatar takes longer than expected to join:

A warning message appears letting the guest know the avatar is connecting. This is usually a brief delay.

A fallback message appears with an option to schedule a meeting with a human instead. The avatar may still connect — this provides an alternative if there’s a longer issue.

These warnings clear automatically once the avatar joins.


Questions? Contact hello@buzztrail.ai for assistance.