Knowledge Sources

Knowledge sources are the information your AI avatar draws on during meetings. The more relevant content you provide, the more knowledgeable and helpful your avatar becomes.

Source Types

Websites

Add your website URLs and the AI will index the pages automatically:

Enter a domain or specific page URL
The AI crawls and indexes the content
Great for product pages, about us, FAQs, and blog posts

How website crawling works:

Add a URL in Settings → Knowledge
The system visits the page and extracts its content
Processing typically takes up to 24 hours
Once indexed, the content is available for your AI to reference

Status indicators:

Pending — queued for indexing
Indexing — currently being processed
Indexed — content is ready and available
Failed — couldn’t be indexed (you can retry after 24 hours)

You can toggle individual sources on or off without removing them, controlling which content the AI can access.

Documents

Upload files for your AI to learn from:

PDFs, HTML pages, and plain text files
See File Upload for details on uploading

Transcripts

Include past meeting transcripts as training material:

Upload in VTT, SRT, or TXT format
The AI learns your conversation style and common topics
Select your best meetings as examples

How Sources Work Together

Your AI avatar combines information from all active sources during meetings:

Websites provide up-to-date product and company information
Documents give detailed reference material (specs, pricing, case studies)
Transcripts help the AI match your conversational tone and common responses

The AI blends these sources naturally — it doesn’t cite them explicitly, but draws on the information to give well-informed answers.

Managing Sources

In Settings → Knowledge, you can:

View all added sources and their status
Toggle sources on or off (disabled sources aren’t used in meetings)
Remove outdated sources
Retry failed sources
Add new websites, documents, or transcripts at any time

Questions? Contact hello@buzztrail.ai for assistance.