Disconnection Handling
Disconnection Handling
What happens when connections drop.
Automatic Recovery
BuzzTrail handles disconnections:
- Auto-reconnect attempts
- Session restoration
- Minimal disruption
What Guests See
Brief Disconnection
- “Reconnecting” message
- Usually resolves quickly
- Conversation continues
Extended Issues
- Clear error message
- Option to refresh
- Support contact shown
Your Dashboard
During disconnections:
- Status shows “Reconnecting”
- Timeline shows gap
- Transcript resumes on reconnect
Preventing Disconnections
For Best Results
- Stable internet connection
- Modern browser (Chrome, Firefox, Safari)
- Avoid VPNs that block video
If Issues Persist
- Check network stability
- Try different network
- Contact hello@buzztrail.ai for help
Questions? Contact hello@buzztrail.ai for assistance.